Frequently Asked Questions

When you submit a request for a box or emailed shipping label you can choose to be paid via PayPal, Check or ACH Direct Deposit.  Once we receive your cats we pay via the following timeline:

  • PayPal - Same Day
  • Check - Mailed Next Day
  • ACH - The US banking system requires 1 day lead to submit and then takes 2 - 3 days to process.  If the cat is received on a Friday a bank will not accept a submission until the following Monday and will then take 2 - 3 days to process.  Federal Holidays falling within the submission period will extend the process by at least 1 day. 

We hold quotes for 7 days.

We will ship you a free Converter Reclaim Box and a prepaid return label, we can also email you a prepaid label if you choose to use your own box.

We require your Name, Address, Phone number, email address, a picture of a current government ID, desired payment type information. For businesses we use your Business name, EIN number and type of business.

We offer 2 options on our home page. You can submit codes and pictures to our website app.  You can text us codes and pictures to 2084177930.

Converter Reclaim's goal is to provide the best customer service to anyone looking for a reliable and trustworthy solution for Catalytic Converter Recycling Services. We will buy any number of converters from our customers.

2-7 business days to receive the box we ship to you and 2-7 business days for us to get it back once you've shipped it with your converter(s).